I don’t know what flavor to pick?

We offer cake sample boxes. You get to chose four of our flavors (signature/regular) and we will build your personalized cake sample box. However, due to overwhelming demand and to ensure the freshness of our products, we kindly request a minimum one-month lead time for delivery.

How much will my cake cost?

Each cake varies in price depending on the extent of decoration and techniques used. Ingredient costs also fluctuate during the year. You can find a base list of prices on our “price guide” page, or fill out an enquire form on the “contact” page to get a detailed quote.

How do I transport my cake?

Contrary to popular belief, your cake is actually much safer on the floor of your car, rather than on your passengers lap! If you are traveling more than 1 hour with your cake, we recommend bringing a large cooler to transport it in. Tefi’s Dessert takes no responsibility for damage caused to the cake once it has left our kitchen, so please drive carefully! We do not allow customers to transport cakes larger than a single tier therefore delivery will be required for two or more tier cakes.

How do I store my cake?

We recommend storing your cake in the fridge until the beginning of your event. Any left overs can be wrapped in plastic wrap clear film and kept in the fridge or freezer.

I need to cancel can I get a refund?

We require a 50% non refundable deposit to secure your booking. This amount closes the spot off to other customers, covers relevant administration fees, consumables and ingredients purchased for your order. If cancellation or postponement is required, your deposit amount may be used as credit (minus any out of pocket costs) towards a future order if given at least 14 days notice for celebration cakes, 30 days for wedding cakes.

How far in advance should I book?

We tend to book out quite far in advance, especially during wedding season. We only take on a certain amount of orders each week so recommend getting in touch as soon as you have set a date for your event! Once a deposit has been paid to secure your date you are welcome to make changes to your order.

Can I order a three tier buttercream cake?

While we predominantly specialize in ganache and fondant cakes, we happily accommodate those seeking a buttercream option as well. Please note that our buttercream alternative is only available for one and two-tier cakes only.